Hello everyone! Adobe has a lot going on with Analytics and the Customer Experience Platform, a place to gather data to understand customers better. They just announced a new analytics tool that enables employees to work directly with customer journey data to help deliver a better customer experience. This tool pulls all of that data […]
Hello everyone! Google has introduced combo navigation directions that pair ridesharing and biking options with transit guidance. So now, when you search from directions using Google Maps and select the “transit” tab, you’ll see ridesharing options included when the nearest station is a bit farther than most people might expect to go on foot. […]
Hello everyone! Lead Privacy regulator is now asking Facebook for detailed information about the operation of a voice-to-text feature in Facebook’s Messenger app and how it complies with EU law. Bloomberg reported that the social platform uses human contractors to transcribe app users’ audio messages — yet its privacy policy makes no clear mention of […]
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