Delivering an Exceptional Mortgage Customer Experience for Allied Irish Bank – Wipro Digital

Delivering an Exceptional Mortgage Customer Experience for Allied Irish Bank – Wipro Digital

Hello, Dublin!

Wipro Digital is one of the companies who join us for Dublin Tech Job Fair next week!
We’d love to show you more from them, so check out this brief video they wanted you to see.

And don’t forget – you can still book your event ticket if you haven’t got one yet!

Delivering an Exceptional Mortgage Customer Experience for Allied Irish Bank from Wipro Digital on Vimeo.

A great mortgage customer experience is hugely important for Allied Irish Bank (AIB). Yet in the first half of 2016, AIB experienced a drop in its Net Promoter Score. The bank hired Wipro Digital to design and deliver a new, exceptional mortgage customer experience, starting from the customer’s perspective. The results to date have been received favourably and the programme has set a new standard within the bank.